Frequently Asked Questions
pb77 FAQ — Answers to All Your Questions
From deposits and withdrawals to live dealers and cricket betting — find detailed answers to any question you have about pb77, all in one place.
Welcome to pb77. On this page we have compiled the questions players ask most often — deposit and withdrawal rules, an introduction to live dealer games, solutions for device and technical issues, and an explanation of cricket betting markets. Each answer is written in plain English so both new and experienced players can understand easily. If you can't find your question, reach out via our 24/7 live chat or email.
Withdrawals
Approved withdrawals at pb77 generally reach your mobile wallet within 1 hour. If processing takes a little longer, check that your account details are correct and contact live chat if needed. This timeframe stays the same at night and on weekends, as our payment team is active around the clock.
The minimum withdrawal amount at pb77 is ৳800. Requests below this amount will not be processed by the system. Make sure your balance exceeds this limit and that any applicable bonus wagering requirements have been met before submitting a withdrawal request.
Yes, under pb77's security policy, withdrawals must go to a wallet registered in your own name — bKash, Nagad, Rocket, or Upay. Sending to someone else's wallet is not possible. This is necessary to protect your funds and prevent fraud.
Absolutely. pb77's payment system runs 24 hours a day, 7 days a week. Submit a request at 2 AM or on a Friday holiday — it will reach your wallet within 1 hour. If there is any delay, our support team is available to assist right away.
First, confirm that the required KYC verification on your account has been completed and that the bonus wagering requirements have been met. If everything checks out but more than 1 hour has passed, contact us via live chat or at [email protected] with your transaction ID and our team will resolve it quickly.
Live Dealer Games
In Baccarat, you choose one of three bets: Player, Banker, or Tie. The hand whose total card value is closest to 9 wins. Tens and face cards are worth zero. At pb77, live dealers deal cards in real time, making the experience just like a real casino.
Yes. pb77's live dealer games come directly to your screen via live video streaming from professional studios or real casinos. You can watch a real dealer deal cards, spin the roulette ball, and announce results — all in real time. It's a premium casino experience from home.
pb77's live dealer tables are designed with players of different budgets in mind. There are lower-limit tables for newer players, and high-limit VIP tables for experienced and high-roller players. The specific limits for each game room are shown on screen before you enter, making it easy to pick the right table.
Yes. Teen Patti is a three-card game where the player with the best hand wins — it is very popular across South Asia. Andar Bahar is a simple prediction-based game where you call whether a specific card will land on the "inside" (Andar) or "outside" (Bahar). Both games are available at pb77 in live dealer format.
How to Deposit
The minimum deposit at pb77 for any payment method is just ৳100. This applies to bKash, Nagad, Rocket, and Upay. With just ৳100 you can start playing in any section — slots, live casino, or sports betting.
Log in to your pb77 account, go to the Cashier or Deposit section, and select bKash. Complete the payment from your bKash app following the instructions shown. Your pb77 wallet balance will usually update within a few minutes. Keep your transaction reference.
pb77 does not charge any processing fee on deposits. However, your mobile wallet provider (such as bKash or Nagad) may deduct a small fee under their own terms. That falls under the respective wallet's conditions and has nothing to do with pb77.
Wait 5–10 minutes first, as network delays can occasionally cause a short lag. If it still hasn't arrived, contact us via live chat or [email protected] with your wallet transaction ID or a screenshot. Our team will verify and correct your balance quickly.
Yes, the process is nearly identical. Select Nagad in the Cashier and follow the instructions provided. After confirming payment from the Nagad app, the balance will be added within a few minutes. You can deposit any amount starting from ৳100.
Device & Technical Issues
Absolutely. pb77 is fully mobile-responsive — you can play directly from Chrome, Firefox, or Safari on your smartphone without downloading a separate app. All games, the cashier, and support features work fully on mobile.
As a first step, clear your browser's cache and cookies (Settings → Privacy → Clear Browsing Data). Then refresh the page. If the issue persists, check your internet connection — a stable 4G or Wi-Fi connection is important for live games. If your browser is outdated, update it.
If the connection drops, pb77's system saves your game state. When you reconnect and log back in, most games will resume from where you left off. Bets already placed on sports events remain safe in the system — no bet is cancelled due to a connection issue.
pb77 works well on both Android and iOS smartphones and tablets. It also runs smoothly on Windows and Mac computers via Chrome, Edge, or Firefox. For the best live dealer experience, use a stable connection and an updated browser.
BPL & International Matches
Yes. pb77's sports section offers betting on BPL, IPL, T20 World Cup, ICC tournaments, and other major international cricket events. In addition to pre-match betting, live in-play betting is also available, giving you the chance to bet ball by ball.
Live betting lets you place bets based on real-time match situations as they unfold. For example, markets like how many runs will be scored in the next over, or when the next wicket will fall, stay open throughout the match. Odds change constantly, so quick decision-making comes in handy.
Under international cricket rules, if a match is abandoned due to rain or any other reason, in most cases the bets on that match are considered void and the original stake is refunded. However, if the result is determined by the Duckworth-Lewis (DLS) method, bets are settled according to that result. See the Terms and Conditions for detailed bet settlement rules.
The most popular cricket markets at pb77 are: Match Winner (who will win), Toss Winner, Highest Run-Scoring Team, Over/Under (Total Runs), Top Batter and Bowler, and Runs Per Over. For example — in a Bangladesh vs India match, the "Will Bangladesh Win" market tends to be especially active.
Yes, you can combine multiple matches or markets into a single bet using the Accumulator Bet (parlay) feature. If every selection is correct, the total odds multiply to deliver a larger reward. However, if any one selection is wrong, the entire bet is lost — so it is a risky but appealing option.
Have more questions? We are always here for you
The pb77 support team is available in Bengali and English, 24 hours a day, 7 days a week.