pb77's Privacy Policy
At pb77, every piece of your personal information is kept fully secure through SSL encryption and strict security technology.
This privacy policy describes in detail our commitment and practices regarding the collection, processing, storage, and protection of personal information of pb77 platform users. When you use the pb77 website, services, or account, you are considered to have agreed to the terms described in this policy. We place the highest importance on your privacy and are committed to ensuring your information is used appropriately.
What Information We Collect
pb77 collects from its users only the information necessary to provide safe and effective services. The types of information collected are described in detail below:
Identity Information
- Full name and date of birth
- Email address and mobile number
- Username and password (stored in encrypted form)
- Residential address and country
- National ID or passport number (for identity verification)
Financial Information
- Deposit and withdrawal transaction history
- bKash, Nagad, Rocket, or Upay account details
- Records of transaction amounts and timestamps
- History of bonus and promotional benefit usage
Technical Information
- IP address and device type
- Browser version and operating system
- Cookie and session data
- Site visit times and page browsing history
- Referral source and click patterns
Gaming Activity Information
- Games played, bet amounts, and results history
- Account balance and bonus usage records
- Session duration and frequency
- History of responsible gaming limit settings
How Collected Information Is Used
pb77 uses collected information only for specific and legitimate purposes. These purposes are described in detail below:
Service Operation and Improvement
Information is used to create, verify, and manage your account. It is also essential for processing transactions, managing deposits and withdrawals, and issuing bonuses. Information is also used to make technical improvements to the pb77 platform and enhance the user experience.
Security and Fraud Prevention
Your technical information is used to ensure account security and to detect unauthorized access and suspicious activity. Financial information is analysed to prevent money laundering and fraud.
Customer Support
Our support team may access your information to resolve issues related to your account or to verify your previous transaction or gaming history. This is solely for the purpose of providing you with effective assistance.
Legal and Regulatory Compliance
Records required to comply with applicable laws and regulations are maintained. Where there is an obligation to provide information to government authorities or for legal proceedings, that obligation is fulfilled.
Sharing Information with Third Parties
pb77 does not sell your personal information or share it with third parties without authorization. However, in certain circumstances some information may need to be shared:
Service Providers
Limited information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical services. These partners operate under strict confidentiality agreements.
Legal Authorities
Information may be provided to relevant authorities when required by a valid legal order, court directive, or government investigation. This applies only where there is a legal obligation, and no information is shared beyond that.
Business Transfers
In the event of a company merger or acquisition, user information may be transferred to the new entity. However, the protections described in this policy will always be maintained and users will be notified in advance.
Cookie Policy and Usage
The pb77 website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.
Essential Cookies
These cookies are necessary for the basic functioning of the website. They are used to maintain login sessions, ensure security, and remember your preferences. These cookies cannot be disabled.
Performance Cookies
These cookies help analyse how the pages of the website are being used. This allows us to make the platform more refined and user-friendly.
Functional Cookies
These cookies are used for your language preferences, theme settings, or personalised experience. They play an important role in improving the quality of pb77's services.
Cookie Controls
Most cookies can be disabled through your browser settings. However, please note that disabling certain cookies may cause some features of pb77 to not work properly.
Data Security Measures
pb77 has implemented industry-standard technical and administrative measures to keep your personal information secure. Our security infrastructure provides protection at the following levels:
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption, which prevents unauthorized access.
Two-Factor Authentication
A two-step verification process is used to enhance account security.
Regular Security Audits
Regular security assessments and vulnerability testing are carried out by third-party experts.
Secure Server Infrastructure
Data is stored in secure data centres with 24/7 monitoring and access controls in place.
Data Retention Period
pb77 retains your personal information only for as long as it is necessary or legally required. Our core principles regarding retention are as follows:
- Active Account: All information is retained for as long as the account remains active.
- After Account Closure: Certain information may be retained for a specified period to meet legal and regulatory requirements.
- Financial Records: Transaction records are retained for an extended period for fraud prevention and legal compliance.
- Marketing Communications: If you wish to opt out of promotional communications from pb77, please contact the support team.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are deleted at their specified expiry date.
Your Data Rights
As a pb77 user, you have the following rights over your own personal information:
Right to Access Information
You may request at any time to know what information pb77 holds about you. We will provide a copy of the stored information after verifying your identity.
Right to Correct Information
If there is any inaccuracy or incompleteness in your personal information, you may request that it be corrected. Keeping information accurate is important for safe service.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, we are obliged to retain some information due to legal requirements.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications. Upon receiving such a request, we will stop the processing.
Privacy Protection for Minors
pb77's services are only for those aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21.
Age is verified during the registration process and providing a false age is prohibited. If a minor has created an account by mistake and we become aware of it, we will immediately close that account and delete all related information.
If you know that a minor is using pb77, please inform us immediately at [email protected].
21+ pb77's services are open only to those aged 21 and above.
Changes to the Privacy Policy
pb77 may update this privacy policy from time to time. Changes to the policy may be made due to service improvements, regulatory changes, or technical reasons.
For significant changes, we will notify you by email or through a prominent notice on the platform. If you continue using pb77 after a change, you will be considered to have agreed to the updated policy.
The "Last Updated" date at the top of this page always shows the date of the most recent change. We recommend that you review this policy regularly.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, our support team is always here for you.
Need Help with Privacy?
pb77's privacy and data protection team is available 24 hours a day, 7 days a week to assist you. Support is available in both Bengali and English.